Working at Track5Media | Unexpected Outcomes

I’ve been working as a digital marketing intern at Track5Media for almost a year now. It’s been quite a ride, to say the least. While I knew that I’d walk away from this internship with useful marketing knowledge, there are some results I wasn’t anticipating. I’m sure other employees will agree, there are quite a few unexpected outcomes of working at Track5Media…

Unexpected Outcomes of Working at Track5Media

1. A newfound appreciation for truck drivers

I know some of you may be thinking, “what do truck drivers and Track5Media have in common?” Well, considering that one of our websites is a trucking job board, the two go hand in hand! I’ll admit, before I started working at Track5Media, I hated having to share the road with big rigs. I thought they were inconsiderate drivers who thought they were better than everyone else on the road. However, after working with AllTruckJobs.com and its podcast BigRigBanter, I have a lot more respect for truck drivers. From writing trucking blogs to listening to interviews we’ve done with truckers, I’ve gained all sorts of exposure to the trucking industry. Working at Track5 definitely disproves the misconceptions and stereotypes you hear about truck drivers!

2. Wanderlust from working on our travel job boards

Not only does Track5Media operate a trucking job board, but we also run several job boards for traveling healthcare providers, like travel nurses and doctors. Needless to say, working on these websites gives some of us serious wanderlust. Considering the fact that the furthest west I’ve been is Pittsburgh, I’m really itching to travel the country after seeing all the attractions that different states have to offer.

working at track5media

3. Weight gain

I’m half kidding about this one, but it’s hard to resist the temptation to snack all day when our break room is full of yummy treats. Every month or two, Aarin, our executive administrator, goes on a Costco trip and picks up all sorts of snacks for the office: Jimmy Dean breakfast sandwiches, chips, yogurt, popcorn…the list goes on. I’ll admit, I’m tempted to grab a snack every time I walk through the break room to use the bathroom.

4. An addiction to LaCroix

I’m sure you’ve heard of LaCroix: that fancy, flavored sparkling water that’s all the rage right now. The fridge is usually stocked with it after our Costco run, but we go through a case of it in the blink of an eye. Personally, I’m convinced that there’s some sort of additive in LaCroix that makes it addicting. When I first tried it, I took one sip, nearly gagged, and dumped the rest of it down the drain. Then, I started craving it and began drinking at least one can a day, and I have friends that have had similar experiences. Weird, right?

5. Becoming a bookworm

A lot of the employees at Track5 are readers, and we’re always chatting about our latest reads. Thanks to coworkers, I’ve read books that I never would have chosen to read otherwise, and I loved them! Even better, we recently started a Track5Media Library! We built a few bookshelves, and everyone contributed some of their favorite books for others to read. It’s a “take a book, leave a book” type of thing!

working at track5media

6. Making new friends

The awesome people are one of the best things about working at Track5Media. Everyone is very close-knit, but we have no problem making new employees or visitors feel right at home. Also, we have plenty of chances to get to know each other and hang out outside of the office through fun company events and outings. This year, we’ve gone to happy hours, Hersheypark, The Works in Wyomissing, and more! We also have occasional in-office lunches and parties where we all take a break from working, sit around a big table, eat food, and chat.

There you have it! While there are some unexpected benefits of working at Track5Media, I’m sure most of us wouldn’t have it any other way!

Interested in joining the team? We’re hiring! Check out our open positions.

Traits of a Great Account Manager

Working in an open office at Track5Media gives us the chance to hear a lot of interaction. On the account management side, you get to hear exactly how we interact with our clients. Whether it’s fixing a bug, setting up a new client, or simply checking in to make sure things are running smoothly. The account managers are tasked with not just customer service, but also onboarding, communication, and a variety of other tasks. For those looking to get into an account management position full-time, or looking to join us as an account management intern, there are a few things you should know. Below are just a few of the many traits of a great account manager.

Four Traits of a Great Account Manager

1. Communication

Communication is one of the most important traits of a great account manager. When working with clients, our account managers consistently check-in and always are willing to explain things a second or third time. Top notch account managers constantly and consistently share the important information, whether that’s campaign updates to clients or client insights to team members to use in campaigns. Communication also builds a line of trust within clients. If clients trust that our account managers can handle an issue, they’ll be more likely to stay on if they come across an obstacle.

2. Personable

It’s one thing for me to tell you about the traits of a great account manager, but let’s hear what one of our own account managers have to say!

“I think a great AM needs to be personable. It’s important to not only have strong communication skills in account management but also have the ability to build strong relationships. We’re in constant contact with our clients and we have to be able to gain their trust in our judgment and suggestions – I find being personable plays a big role in making that easier,” Account Manager Kelsey Herbst said.

One of our strongest selling points is that we actually have real people on the other end of the phone. While this might not seem like a huge deal, the fact that our customer service isn’t automated creates a closer bond with clients. This is why being personable is such a key trait to have as an account manager.

3. Reliable

Another way that we earn trust with our clients is through our reliability. When you say you will do something, be sure you follow through and do it. This is another important part of building trust between you and your clients. In this same vein, don’t make promises you can’t keep. Maintain realistic goals for yourself that correspond to the goals of all your accounts. This is also yet another way that you can gain trust with your clients. Our reliability is our strong suit and it’s also one of the best traits of a great account manager.

traits of a great account manager

4. Prioritization

I also spoke with Jillian Armstrong, director of client accounts about some of the traits that she looks for in account managers.

“A great account manager will have the ability to quickly learn prioritization and be able to incorporate that into their daily workflow. Some tasks or client requests are much more time-sensitive than others and it’s important to be able to prioritize and focus on the most important tasks before moving to lower-priority items, regardless of when the requests come through,” she says.

We manage a ton of accounts on multiple brands at Track5Media, so it’s important that our account managers can prioritize tasks to ensure that all our clients are getting the attention they deserve.

As always, if you’re looking to work with our awesome team, check out our “careers” page. We’re also looking for an account management intern, so if you want some great work experience in an awesome environment, now’s your chance!

What to Do After an Employee Review

We get great benefits to enjoy here at Track5Media, from Hershey Park trips to a stellar healthcare package to free snacks. With all of these fun perks, it’s easy to overlook one of the most important benefits we have. I’m talking about employee reviews. While many cringe at the thought of having a performance review, I find them extremely helpful. Many employers don’t take the time to help you grow in your career. However, here at Track5Media, reviews happen twice a year. While I can’t speak for everyone, during my most recent review last week, I was praised for my accomplishments as well as critiqued and given suggestions on what to work on to become a better employee. I came away from my review not feeling discouraged, but feeling excited to work on improving myself as an employee. A week later, I’m in an interesting spot. I’m deciding what to do after an employee review. Luckily below are just a few things you can do after your employee review to ensure that you’re growing as a person and an employee.

What to Do After an Employee Review

Don’t Forget the Good Stuff!

One of the biggest issues that an employee will have is failing to acknowledge the good stuff that they heard in his or her review. If you haven’t done anything good during your time working for that company, it’s safe to say that you probably wouldn’t have made it to an employee review. Some employees have selective hearing, and will immediately brush aside any positive aspect of the review. Instead, they will focus on only the negative, which is detrimental in the long run. When you’re deciding what to do after an employee review, know that your remembering your strengths is just as important as fixing your weaknesses. These strengths show exactly why you’re a vital part of the company.

Reflect First

It can be easy to have a knee-jerk reaction after having a performance review, especially if it was bad. If you’re unsure about what to do after an employee review, one of the best things you can do is to sit down and reflect. It’s tempting to get angry or defensive, especially if you’re accustomed to positive reviews. However, this won’t do much good. Instead, take some time to think about where your manager or boss is coming from before you react too harshly.

what to do after an employee review

Have a Plan

It’s one thing to vow that you’ll improve your performance before your next review, but it’s another to actually implement a plan to do it. If you want to know what to do after an employee review, start forming a plan of attack. Having a plan is a critical part of achieving any goal. Think of it this way: If you want to lose weight, you don’t just announce it to the world and expect the pounds to start falling off. The purpose of feedback is to help you improve your job, and that requires a detailed plan of action. That may involve learning new skills, reprioritizing your tasks, or reevaluating how you come across to colleagues. Creating a plan of action will not only help you improve as an employee, but it shows your manager that you’re willing to put in the effort.

Follow Up

After you’ve put your plan into action, it’s important that you follow up with your manager. If you’re wondering what to do after an employee review, taking time to sit with your manager and review goals is a great step to take. Check in with he or she a month after your evaluation. Let them know what you’ve been doing to rectify the situation, and ask if they think your performance is improving. Getting periodic feedback is much better than waiting until your next annual or semi-annual review only to find out that your boss still isn’t pleased. A follow-up meeting is a great way to show your manager that you really are dedicated to improving your performance.

Employee reviews should be the first step towards growing within your company. When you’re wondering what to do after an employee review, consider the suggestions provided above. As always, if you have other suggestions on making the most of employee reviews, feel free to comment below!

What Does Track5Media Do?

It’s a question that I get on a monthly basis. Sometimes it’s asked over dinner from my girlfriend’s parents. Other times it’s asked after running into a friend that I haven’t (and didn’t want to) seen since high school. What does Track5Media do? For the longest time, this question sent a shiver down my spine and beads of panic-sweat would roll down my temple. It’s not because I was embarrassed about what I did for a living, or whom I worked for. In fact, I think my job is pretty damn awesome! It was simply the fact that I didn’t know how to explain what I, and more importantly, what Track5Media does. To be honest, I think this is a sign of a successful company. If someone asked you what Facebook did, what would you say? Yeah, it’s a social media company, but it’s clearly much more than that. Although it took awhile, I think below I provide a proper answer to this frequently asked question. What does Track5Media do?

What Does Track5Media Do?

We Find Problems, And then We Solve Them!

When I put it that way, it sounds simple enough, right? Well…not exactly. Initially, we try to figure out what problems we can solve with our resources. Our first brand, TravelNurseSource.com, was designed to help travel nurses link up with companies that hire travel nurses. “So it’s a job board?” Well, not exactly. We partner with dozens of companies and provide leads for potential employees. However, we’re not JUST a lead generation company either. We work closely with each of our clients to not only provide leads to potential employees, but we help them build a company profile that will attract as many potential recruits as possible. We also provide resources, infographics, and blogs to help those within the industry.

Once we got the formula right, we began expanding our Track5Media brand by creating even more websites. These include AllTruckJobs.com, AllPhysicianJobs.com, AlliedTravelCareers.com, and LocumJobsOnline.com. These were all designed similar to TravelNurseSource.com and were made to help both employers and employees in each of their respective niches. It takes a team effort to create all this awesomeness here at Track5Media, so let’s take a look at each department.

Development

what does track5media do

Although part of our development team works in Florida, they were all together for our 2017 holiday party!

The development team is essentially the backbone of the Track5Media squad. Without our hardworking and passionate developers, we’d have no sites! To build a website from scratch is a large undertaking, let alone five of them. We’ve also implemented lead generation software that goes unmatched as well as a responsive team that will ensure that any bugs or other issues are taken care of immediately. Their work might go unrecognized from the outside perspective, but they’re truly the engine that keeps the Track5Media train going.

Sales

Our sales team has mastered the art of answering the question “what does Track5Media do?” In fact, they know the ins and outs of our services like nobody else can. Our sales team is able to entice employers into using our services. Through demos, they’re able to show all that our websites have to offer. Without our sales team, it would be awfully hard to generate income.

Account Management

Once a client comes on board, our account management team ensures that they’re making the most of their time with us. They’ll help to set up a stellar company profile and will routinely check in to make sure they’re having success with our software. It’s their willingness to always help and provide the best for our clients that keep them coming back!

Marketing

whatd does track5media do?

Learning is a big priority at Track5Media. In 2017, the marketing team attended a digital media conference in Philadelphia in order to beef up our strategy.

We can’t forget about our marketing team! This team, which I’m part of, works to get the word out about our company and provide the best content to attract new clients. We also write some awesome blogs, including one that answers the question of “what does Track5Media do?” We use everything from podcasts to video content to help promote our brands and make sure Track5Media is recognized as a company that everyone wants to work with.

Our Leader

what does track5media do

Of course, none of this would be possible without our fearless leader, Oliver Feakins. Oliver has turned a very small company into one of the top 5,000 fastest growing companies in the nation. His drive and dedication are contagious, and it pushed our entire team to do the best that we possibly can.

So I hope that answered the question of, “what does Track5Media do?” If this seems like a place you want to work at, feel free to check out our job openings!

Employee Personality Traits at Track5Media

Have you always wanted to work at Track5Media? Well, you’re not alone. In fact, you might be one of the many potential employees that we interact with on a monthly basis. It’s no surprise that in 2017 we were named one of 5,000 fastest growing companies in the nation. This is exactly why we’re constantly looking to add new members to our awesome team. However, that doesn’t mean we add just anyone to our team. During our interview process, we look for specific employee personality traits that will mesh well with our team. If you were lucky enough to be researching our company and stumbled across this blog, I’m going to tell you exactly what we look for!

Employee Personality Traits We Look For

Punctuality and Time Management

This goes far beyond showing up to work on time, although that should always be an important aspect when working anywhere. The reason that our company has been able to grow so quickly is because our staff is able to manage time properly and meet our goals. Most of what we do relies on hitting certain deadlines, so it’s important that you’re able to manage time properly. While it rarely happens, this means that you might be working outside of the traditional 9 to 5. When it comes to employee personality traits, it’s important that you can manage time and show up when required.

Passionate

One of the biggest selling points, when I came to Track5Media, was their willingness to do everything possible to create a great work environment. Our company president Oliver Feakins realized that cultivating the passion of employees would create a better product. If employees are excited to come into work, they’ll be more willing to go that extra mile when it comes to completing the next task or project. While it sounds cliché, we truly are a family here at Track5Media, and it’s our passion for what we do that makes us one of the fastest growing companies in the U.S.

Positive

This goes hand in hand when it comes to employee personality traits that we look for. Nobody wants to work with a Debbie Downer, so it’s important that we’re hiring positive people. Like any business, we’ve had our fair share of setbacks and obstacles to overcome. However, we were able to brush past these hang-ups because we have a staff of positive people. In addition, problems call for solutions and employers desire workers who can recognize problems and assist in suggesting, devising, and executing solutions. The more problems they help solve, the more precious they become to our company. The ideal employee is willing to accept responsibility for all that he does.

Team-Oriented

We also look for employees that are willing to work together with other team members or even other departments. Our company is successful because we are all able to communicate with each other. According to CareerBuilder, 60% of hiring managers look for team-oriented candidates during the application process. This is why we look for candidates with a history of collaboration, as well as giving and receiving constructive group feedback. The ability to fit in with our company culture is another one of our employee personality traits that we look for. We know that company culture starts on our end, which is why we offer various in-office benefits like a snack bar, company outings, and office massages! Company culture is important to us, which is why we’re constantly showing off on social media what it’s like working here.employee personality traits

Flexibility

This goes hand in with teamwork when it comes to employee personality traits. Flexibility within our company means that you’re willing to pick up the slack from another team member if they need help. It means that if it snows, you might be working from home instead of in the office.

If you’re looking to join our awesome team, check out our “work for us” page today!

Happy Thanksgiving from Track5Media

We hope you’re all enjoying some quality family time on this special day, and for those looking to load up on carbs so you have enough energy to fight off your fellow Black Friday shoppers, may the odds be in your favor. We hope you’re taking the time today to not only enjoy some of your favorite Thanksgiving foods but to let your friends and family know just how much you care about them and what they’re thankful for. This is exactly why we’ve decided to use our blog to give thanks and wish you a Happy Thanksgiving from Track5Media. Whether it be friends, family, work, or pets, we here at Track5Media have a lot to be thankful for, so be sure to check it out!

A Happy Thanksgiving From Track5Media

Kelsey Herbst, Account Manager

This year, as with all years, I’m thankful for the constant support of my family. It’s amazing to have them by my side no matter what crosses my path each year.  I’m also incredibly thankful for my puppy, Callee, who’s always keeping me on my toes with her crazy antics! Finally, I’m thankful for the team we have here at Track5, who never fail to make the workday great!

happy thanksgiving from track5media

Jillian Armstrong, Director of Client Accounts

I am thankful that I’ve been able to spend the last three years working for such an amazing company!  Not sure that I could go back to working somewhere that doesn’t have quarterly massages as an employee benefit!  I’m also extremely thankful for my amazing co-workers, family, and friends, and this year I’m also thankful that I’ll be meeting my little bundle of joy in six months! Oh…almost forgot to mention, I’m beyond thankful for fried turkey and that binge-eating comfort food is acceptable on Thanksgiving; especially when you’re eating for two!

Brett Koch, Digital Sales Representative

I am thankful for my family, including my wife, Hannah, and my two amazing children Bryson and Ella. They are growing up so fast and I am so lucky they are happy and healthy! I am thankful for having a job where I enjoy coming to work every day and enjoy the people I work with. It is so nice to feel welcome and be excited about growing with an amazing company.

Lenay Ruhl, Marketing Specialist

First of all, I am thankful to finally have a job that I love and to work for a company that invests in its employees. It’s a great feeling to have work-life balance, plus I get to walk to the office! Secondly, I am thankful for my nephew, who is one year old. I’m looking forward to spending the holidays with him and the rest of my family.

Troy Diffenderfer, Marketing Specialist

It would take forever to name all of the things that I’m thankful for this Thanksgiving, but I’ll name a few. Of course, I’m thankful for my friends and family who continuously support me in whatever I do. I’m also thankful to be working at a job that I truly enjoy coming to every day. Track5Media allows me to use my creativity to produce the best possible product while working with a group of people that are more than just coworkers. Finally, I’m thankful for books! I don’t know what I’d do without a good book!

Connor Smith, Marketing Specialist

This year (like every year) I’m thankful for 1) the Goldilocks Zone such that Earth can sustain liquid water and carbon-based life. 2) Alan Turing and his contributions to computing such that many modern technological advancements have since been possible. 3) The Rapid Eye Movement cycle such that sleep is possible for human beings in order to continue perpetuating our consciousness and all that follows. Oh, and also friends and family!

Tara DiMattio, Digital Sales Representative

I’m thankful this year, and every year, for many things-especially my amazing support system of friends and family that keep my life full and exciting and of course my four-legged best friend Peanut. I am also very grateful to work with such an awesome company filled with intelligent and amazing team members that support each other daily and make “loving what you do” an easy thing!

Will Lewis, Web App Developer

I’m very thankful to have a job here at Track5Media, I realize that’s very cliche to say but Track5 is a fantastic company and it’s a joy to work here. All of my coworkers are awesome people, and I love working with them. I’m thankful that I have a large, loving family. Having 10 siblings can be pretty hectic, but also a great blessing. My parents did a great job raising us, and I’m thankful for having loving parents. I’m thankful for my friends, having a close circle of friends that I can count on means the world to me. Also, I’m VERY thankful for the wonderful, delicious food that we are so blessed to be able to stuff our faces with. #GoTurkeyDay

What are you most thankful for this holiday season? Share with us in the comments below! Happy Thanksgiving from Track5Media!

Develop Company Culture Like Track5Media

Here at Track5Media, we’ve spent the past 10 years connecting doctors, nurses, truckers and many other professionals with the jobs they are looking for. We’ve picked up a few awards along the way as well. From being named Central Penn Business Journal’s “Business of the Year” in 2016 to making Inc. 5000’s list of the country’s fastest-growing companies just a couple of months ago, the T5M team has earned its fair share of recognition. We’ve even celebrated personal achievements too. Our fearless leader and president, Oliver Feakins, was named one of Central Penn Business Journal’s “40 under 40” last year. Needless to say, there has been a lot to celebrate here in Lancaster. Of course, we couldn’t have that success without the hard work and knowledge that the team brings to the office each day. The other contributor to our success is the effort that we put forth to develop company culture!

How We Develop Company Culture

Company culture isn’t something that is born overnight. It has taken years of hard work and team support to build the work community that we have today. So how does T5M have a close-knit group of workers? A big part of it is the occasional company event, which allows the team to come together on a more personal level, according to T5M President Oliver Feakins. “Getting the team together and breaking bread is an essential part of our culture,” Feakins said. “We place a high importance on work/life balance, employee happiness and the relationships built at T5M”.

Below are just a few examples of how we at T5M commit to building those relationships.

Track5 Takes to the Lanes

Develop Company Culture

The most recent example of T5M taking some time to develop company culture is a team bowling event. Earlier this week we spent the afternoon bowling. After a morning of creating content, contacting employers, and assisting those looking for jobs, the entire staff took off the last few hours of the day to enjoy each other’s company and competition. While there was certainly a healthy amount of friendly banter, ultimately everyone had a great time getting to hang out outside of the office.

A Day at Hershey Park

Develop Company Culture

Earlier this fall, T5M took a full day to explore nearby Hershey Park. When we weren’t taking selfies in line or riding rollercoaster, we could most likely be found consuming copious amounts of food. Spending time together outside of the office is always something we look forward to, especially when it involves Hershey Park! Our very own Marketing Specialist, Connor Smith, notes that “It’s great to bond over adrenaline and junk food — hitting Hershey Park at the end of summer is something that really reinforces our collective ‘awesomeness'”.

Day of Giving

Another important aspect of who we are can be seen in our annual “Day of Giving” featured on local news channel BRC-11. At T5M, we recognize the importance of giving back to the community that we live and work in. Taking a day each year to do this is an important component of who we are, and it highlights some of our values as an organization. We are fortunate to operate in an awesome community like Lancaster, Pennsylvania. We definitely want to make sure that our neighbors know how thankful we are!

Ultimately, the three company events featured above highlight only a few of the ways that we develop company culture. We also enjoy in-office massages each quarter, holiday parties, ice-cream trips, office potlucks, and the occasional zip-lining trip! At the end of the day, there is no single recipe for how to develop company culture. It all circles back to two of our stated values: “value relationships” and “our people matter the most.” We work together and enjoy doing so. As one of our Marketing Interns, Vivian Valentine, comments “T5 is a place where you can be yourself and do what you love!”

Does T5M sound like a place you might like to work? Well, then good news! We’re hiring! Awesomeness happens here.

3 Basic Skills for Marketers!

For those who have been at it for a while, marketing can seem like second nature. And even though it’s not always the most natural process out there, there are some distinct skills that the best marketers possess. Maybe you are looking for a way to refresh your approach to marketing or are just getting started, but either way these 3 skills for marketers are not to be ignored!

So you may be thinking, “Connor, you didn’t even study marketing in college — how are you doing this full time?”

Well to put it plainly, I practice a form of dark magic that can convince people to let me get away with anything by reciting cyclical incantations as inscribed inside the Egyptian pyramids.

skills for marketers

Not really.

And then again, marketing is that very process of creating a media experience aimed at influencing real-world decisions, buying decisions, and sentiments… So not entirely different from magic! Truthfully, I learned a lot just by diving into this field and building my knowledge through an internship. With lots of great marketing blogs and resources out there, just about anyone can craft their approach to this field no matter the industry they’re a part of.

Still, these skills for marketers I’ll reveal next are definitely things I consider on a daily basis.

3 Basic Skills for Marketers

1. Pursue Multifaceted Content

While there are negative connotations to the whole idea of being a “jack of all trades, and a master of none,” content that performs well across various types of outlets can be some of your finest marketing assets. At a basic level, it’s going to be about posting new content frequently and consistently, working to build traffic, and find your audience who’s going to keep your momentum going. Sure you can build a site that performs well, but if you aren’t dividing your content up to reach the main social platforms and places where your audience hangs out, you’ll have little to show for it in the end. Truly, this is one of the most important skills for marketers to possess.

skills for marketers

Focus on “evergreen” content, or content that will never lose its relevance or value in the eyes of your audience. While trends change constantly, think about the information you’ll always need to express in order to keep your initiatives alive. This content will always need to provide users with some sort of value, a takeaway point of some kind, or if nothing else, a way to reach your products or services.

2. Learn To Optimize Existing Channels

Whether you’re a business owner yourself or just starting out in an entry-level position, it’s best to get a handle on the current channels through which company information and content is being broadcast. Unfortunately, the previous success of a channel doesn’t always ensure the success of your next initiatives as a marketer, making it important to learn ways you can test these channels for viability.

I won’t go into too much detail here, but there are things you can research further when learning ways to optimize a channel.

• Website Audits — Although sites may look fine on the surface, there are often lots of hidden SEO faux pas lurking below. Reviewing the way a website is structured and its various aspects that are crawled by search engines like Google can help marketers understand how people are interacting with the site and ways to improve its performance.

• Plan Strategies — Reviewing past strategies and their level of success can really help to inform the way that marketers can move forward. Incorporating the objectives and campaigns of other departments or aspects of a business can make for a solid strategy.

• Refine with A/B Testing — Using what’s called A/B testing, marketers can measure how well certain conversion forms are working and whether adjustments can be made.

3. Focus on Customer Relations

We’re truly in the golden age of building customer relationships. Whether it’s through retweets and comments, or direct messages on Facebook it’s easier than ever to interact with your audience. Of course, that means responding to positive and negative feedback in sometimes equal parts. As a general rule, it’s best to respond in a neutral and helpful way, despite what consumers might be expressing.

skills for marketers

Otherwise, people want a connective and better experience each time. Although that’s notoriously hard to deliver for some, it can really help to put yourself in someone’s shoes as they interact with your products or services. How would you want to be reached? What type of things would you appreciate seeing? Become the customer to realize your role as a marketer!

While this is in no way a definitive list you’ll need to know, this should be a good start to breaking into the field of digital marketing. Skill for marketers are constantly evolving and changing with the industry, so do your best to stay up-to-date and forward thinking!

We’re Hiring! Join in Our Awesomeness Today

As we enter the fourth quarter, (a fancy business term for it’s closer to Christmas) we’re looking forward to a lot of big things on the horizon!

As anyone in our orbit knows, this year has been quite the kaleidoscope of events for the whole Track5 family. We’ve had our fair share of ups and downs, but it’s made us all more dedicated than ever to bringing great products and services to our clients throughout the country.

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The fall and winter months are usually a great time to be a part of such a hardworking team — there’s always something to look forward to and this year is no exception! As we stride across the finish line we’re already looking at the next marathon, and we want you to be a part of that!

Join in Our Evolution!

Part of keeping up with such an ever-changing digital world is having the analog components (human beings) to do just that, meaning to say, WE ARE HIRING!

To give you the basics, Track5Media owns several online job boards in the medical vertical, senior care, and commercial trucking. We do all of our software development, marketing, sales, and account management right here in Lancaster, along with several remote developers to do lots of heavy lifting.

Track5Media

But why work at Track5Media you may ask? Allow me to guide you through the wonderful world of Wheatland Avenue! … That’s the street we’re on, in case you didn’t know.

Alright, let’s get to it!

Track5Media’s Recent Awards and Honors

So just to get this out of the way *cough look at our shiny things cough* Track5Media has earned some great awards over the past year and a half. Last November we were awarded Business of the Year in the 1 to 50 employees category by the Central Penn Business Journal. Then not shortly after, our president Oliver Feakins earned the 40 under 40 Award, capping off a stellar year!

Track5Media

This time around we’re thrilled to be included in the Inc. 5000 list which ranks the fastest-growing private companies in America. It may soon be time to turn our “zen room” into a bonafide trophy case…

But enough of that, because you want to know why on Earth you should spend 5 days a week with us, right?

Why You Really Want to Work Here

To start, Track5Media is a place where good ideas don’t go unnoticed and creative projects are always preferred. Whether you’re looking for a way to grow as a digital marketer or a computer programmer (please be a computer programmer), we’ve got open positions just waiting for applicants! Those interested in account management and sales are also encouraged to keep checking for openings as well — we’re not kidding around when we say we’re expanding quickly.

Besides having a relaxed and open atmosphere, Track5Media is a company that tries to get involved and helps whenever we can. One of our favorite events is our annual Day of Giving, where we send a team of Santas, a Mrs. Clause or two, and some elves out into the community to provide local charities and shelters with some holiday cheer.

Recently, Oliver, and his wife Nadina, have launched a charity of their own called The Feakins Foundation. Their goal is to help immigrants achieve success by gaining access to post-secondary education and realizing their dreams through a network of community support.

feakins foundation

But if that isn’t enough to encourage you to check out our open positions, I’m about to slather some icing on this corporate cake…

This Could All Be Yours!

For examples of our willingness to have a good time, look no further than our annual trip to Hershey Park or the ice cream outings we take every couple of months! And if you’re like 99% of the people in this office, food is a direct route to the heart, so feel free to take advantage of a full cereal bar and a wide range of coffees and other snacks.

Then, throughout the year the entire team actually receives IN-HOUSE MASSAGES from our favorite local masseuse, Leah for a whopping 30 minutes of relaxation. I mean seriously, who else is going to pay you to get a massage?!

track5media

It truly does.

Okay, I know this blog was a flashy attempt to bring you aboard, but with all of that on the table it comes down to this — You bring us your talent, and we’ll bring you a vibrant career as part of our award-winning team! So really, send us your resume or give us a call today and we’ll look forward to working with you.

Insight Marketing Conference: What to Expect

It’s no secret that Lancaster, PA has quickly become a hub for all things marketing and digital media related, which is exactly why a conference dedicated to just that has many in the industry buzzing. The Lancaster Insight Marketing Conference created by the Lancaster Marketing Group (LMG) will showcase local and national experts when it comes to marketing in the digital realm.

If you keep up with our blog, you might remember that we actually had a few presenters from Track5Media showcase their knowledge on the big stage, and you can be sure that we’re back again with an even more comprehensive presentation. We’ve got current and former Track5 employees ready to grace the stage as well as a variety of other industry experts from right in Lancaster and all across the nation. Below we’ll hit on just a few on the guest speakers, but if you want, check out the entire list at the Insight Conference website.

Presenters to Watch

Oliver Feakins and Will Lewis

Of course, we have to start with our dynamic duo from right here at Track5Media. This will be Oliver’s second year presenting, but Will Lewis will make his rookie debut on the big stage as they both cover CRO or Conversion Rate Optimization. Here they’ll cover best practices on how to convert your traffic to peak capacity as well as show why it’s important to analyze your traffic, especially at the bottom of the conversion funnel. CRO is something we take very seriously over here at Track5Media, so make sure to grab a front row for this one!

“I’m excited because I get to talk about something that I’m very interested and passionate about. CRO is a topic that’s not talked about a lot, so it’ll be fun to educate people on the topic. It’s also the first time I’ve ever done any type of public speaking, and I’m looking forward to being out of my comfort zone. I’m also looking forward to working with Oliver to create a great presentation for our audience,” says Lewis.

Ekom Enyong

If Ekom’s name sounds familiar, that’s because last year she teamed up with Oliver to school the audience on some SEO best practices. Since her last speaking Ekom decided to further her education and lend her SEO and search expertise by going reverse-Lebron and taking her talents to Cleveland. However, Ekom is back and will be presenting yet again this year. Now an SEO and paid search specialist for Make & Model marketing, Ekom will be schooling the crowd on how local companies can leverage local SEO and marketing and crush the competition. As local search becomes more critical as your local search gets more crowded, you’ll want to check out Ekom’s presentation so you know how to set yourself apart from the crowd.

insight presentation speaker

Ann Handley

After a recent stop at the Philadelphia Digital Summit, Ann is bringing her marketing expertise to the Insight Marketing Conference in Lancaster as this year’s keynote speaker. The best-selling author seriously knows content marketing. With books like Everybody Writes and Content Rules, it’s no surprise that Ann is one of the most in-demand keynote speakers in the marketing industry. In her keynote, she’ll be covering tips and tricks for producing engaging content that will not only entertain readers but convert them into loyal customers as well. Content is king, and if you want to bring traffic to your site through writing, Ann is the perfect person to listen to.

Kerry O’Shea Gorgone

Last year’s keynote speaker, Kerry O’Shea Gorgone is returning for her second year to discuss brand influence. The senior program manager for Marketingprofs, Gorgone has a lot of experience finding influencers that will champion a brand for little or no cost. In her session, she’ll show you how you can create your very own influencer marketing program.

If you’re still interested in attending the Insight Marketing Conference, tickets are still available on the website.