One of the most fundamental parts of any company is its ability to provide the most excellent assistance to their customers possible. Everyone knows that a company would absolutely fall apart without keeping your loyal customers loyal. After all, if you lose your customers, you lose your business. But, too frequently the average person these days tires of taking the time to wait on the phone with that god-awful elevator music playing, only to get transferred to another department then wait again and then by the time its all said and done, a whole afternoon is wasted.
Ain’t nobody got time for that.